Privacy Policy

Last updated: March 2026

1. Information We Collect

We collect information you provide when you sign up and use our service:

  • Account information: Email address, phone number, and password (stored securely via our authentication provider).
  • Payment information: Processed by Stripe. We do not store full card numbers.
  • Call metadata: Call duration (rounded up to the next whole minute for billing), minutes charged, and timestamps for billing and support.

2. How We Use Your Information

We use your information to:

  • Provide the DialAnytime service and manage your subscription
  • Send verification codes and account-related texts (e.g., balance updates after calls)
  • Process payments and send invoices
  • Respond to support requests
  • Improve our service and comply with legal obligations

3. Third-Party Services

We use the following service providers:

  • Supabase: Authentication and database
  • Stripe: Payment processing
  • Twilio: Phone numbers, calls, and SMS
  • Vapi: Voice AI (call handling)

These providers have their own privacy policies. We recommend reviewing them.

4. Data Retention

We retain your account data while your account is active. Call records are kept for billing and support. You may request deletion of your data by contacting us.

5. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Opt out of marketing communications (reply STOP to any SMS)

6. Contact

For privacy questions or to exercise your rights, contact us at our contact page.